Client Reviews

Barbara P. Very courteous, knowledgeable of my account.

Alicia Bryce is our rep for mostly all of our insurance needs. She is awesome! Whatever we need she is on it. Good employees are hard to find and you have a great one.

Shelly Smith is a pleasure to work with. She’s knowledgeable and thorough. It’s a pleasure each time I correspond with her.

I wanted to write and say how much I appreciated Adam Spiegel for the expertise and effort he made to help me find good alternatives for both my Home and Auto insurance. I had just been dropped by my carrier and was anxious about being able to find any good alternatives versus being cast into the hands of Citizens. Adam quickly worked with me personally to come up with several choices, as well as using his knowledge to help me navigate the specifics about my coverage to minimize the cost while providing the most prudent risk management based on my preferences.

I will not hesitate to work with Adam and King Insurance again in the future.

Thank you Barbara for answering my questions about billing in a timely manor.

I needed to lower my homeowner’s insurance and I recently had the pleasure of working with Debbie Adams from King Risk Partners in doing just so. Debbie made the process seem like a walk in the park. She is not only proficient at what she does, but is friendly and knowledgeable. I highly recommend Debbie and the staff at King Risk Partners to anyone looking for an insurance agency that puts customers first. Thank You so much for your excellent service, patience and consideration of my insurance needs. I look forward to doing more business in the future.

Ms. Poliquin was polite and courteous. She took time to answer my questions in a thoughtful thorough manner.

All the staff in Leesburg have always been prompt and helpful…never have to worry about getting a good quote!

Shelley was very helpful and very nice to work with over the phone!

Kacey is an amazing individual. She goes the extra mile to serve and please her customers. I am so very glad she is my Insurance agent.

I feel extremely confident and comfortable discussing my insurance needs with Kayla. She is super pleasant and very professional. Thank you for being my agent.

Mrs. Shelley was a pleasure to work with in finding me a more affordable auto insurance policy for my upcoming renewal. I cannot express how grateful I am for her taking the time to offer me different policy limits within my budget. Thank you again!

I am so fortunate to have met and have the expert help from Barbara Poliquin. She is thorough, inspires confidence and if she didn’t have every answer in her fingertips (she did know just about EVERYTHING), she quickly looked it up as we were meeting and found the right information. Awesome service and stellar employee. Thanks!

Jennifer is a real pleasure to work with. She is a keeper!

Great help! She went out of her way to be of assistance.

I have had excellent service and response from Barbara each time I have called. Also, thanks for the direct access, no trouble getting through. Nice not having to talk with a computer…

Very good service and did what requested.

Jennifer was a pleasure to work with. Jennifer was very knowledgeable with homeowners insurance and car insurance. She was vital in my decision on what company to go with. I look forward to working with her.

Easy 6 stars

I called King Risk Partners with a complicated situation. And I’m in the state of stress and distress. I was helped in such a way that made my life easier in this hard time of grief and stress. There was kindness and patience which is exactly what this feral cat needed.

Jennifer McKenzie is the best. She is very pleasant and helpful. She is a treasure for your company.

LeAnna handles all of my insurance needs. She is very professional, personable, efficient, and her follow up is second to none. I could not be more pleased with LeAnna, and her effort to find me the best insurance coverage/price for my home, auto, and boat. HIGHLY RECOMMEND!!

Fine service!

Agent, Charlene Green was a distinct pleasure to assist in obtaining our newly purchased automobile insurance coverage. Charlene searched the market and obtained a $300 reduction from our prior policy, while essentially maintaining the same coverage. If you are looking for an agent to seamlessly make your search for the best auto pricing with a highly rated company, I highly recommend Agent, Charlene Green.

Thanks for all your help. You did a great job.

Very good returned info timely

Barbara Poliquin was a great help. She made the process of obtaining insurance easy. I really appreciate the helpful, courteous response. We now know where all our insurance needs will come from. Thanks you.

Kacey was a real pleasure to work with, she was very professional with personality and made you feel comfortable through the entire process of communicating all the details to help decide what coverage would be best for me. I would look forward to working with her in the future. thanks, Richard Wise

Jennifer went above and beyond to help me with my insurance. You guys are lucky to have an employee like her. She deserves a raise asap!

It was an absolute pleasure working with Jennifer McKenzie in getting home insurance. She diligently searched for options and ways to maximize needed protections at a reasonable cost to me. Her personable professional approach gave me confidence in knowing we got the best coverage for the bes price. I greatly appreciate her diligent and persistent efforts as well as her patience in dealing with my questions and concerns. As a result of my experience, I have no hesitation in recommending her and King as the agency to turn to for insurance needs.

Quick, kind and courteous service
Thank you!

Very friendly and helpful thanks.

My agent Barbara Poliquin is amazing!! She does such a great job finding the best fit and value for all of my insurance needs. Highly recommended her!!

I can’t thank Charlene enough for the hard work and dedication she has shown by providing me with the best insurance for my needs. She’s a pleasure to work with and always keeps my best interests in mind when looking for the right policy. Thank you again Charlene for your advice and commitment to your customers!

Excellent job trying to help me thru a complex time.

We would like to thank LeAnna Fonseca for all her help with our insurance needs. She made the process very easy and got a reasonably priced policy

Kacey & Melinda both did a great job getting me all the information I requested in a timely manner. Thanks so much. Allen & Rena Weekley

Charlene was great to work with, took the time to address all of our concerns and was quick to respond to our questions! Excellent, Thanks.

I’ve been using King for several years and have never been anything less that 100% satisfied. Everybody there is fantastic and helpful.

Thanks so much Charlene for help with the cancellation of our homeowner’s policy. We have been snowbirds for several years but time has a way of catching up with you and its no longer feasible to come to Florida for entire winters.

Robert & Linda Schneider

Very helpful and friendly.

Shelley @ King Risk Partners is always so helpful, knowledgeable & efficient in dealing with her regarding my employer’s insurance policies he has with King Risk Partners. She has great customer service skills and is always a pleasure to deal with when I need them.

Alicia was so helpful with all of my questions and sent me the form I needed so promptly.

Barbara Poliquin was amazing at handling my bundle with my car and home!

Polite, helpful, prompt. They go out of their way to help you. Good company.

Jennifer did a great job, explained everything clearly and sympathetically.

Jennifer McKenzie does a great job. She is caring, compassionate and competent. So glad she’s our agent!

Judy Pearson was so helpful dealing with the insurance company after the sale of my house. Thanks for looking out for your customers Judy!

My agent, Charleen Green, has been excellent in helping me with my questions & revision of my car insurance policy! She is very detailed, which I appreciate. She was quick to phone me back when I left a message! Very pleasant to work with.

Very responsive service was provided which is not always the case with most service providers. Thank you!

I have been with King Risk Partners (initially through an acquisition of a previous insurance broker I was using) for several years now. The level of service I have received has been fantastic. I have had a dedicated team member (Ashley) who has been with me for years, she always is proactive about reviewing my renewal documents for my current insurer and periodically checking for other options that provide equal or better coverage at a better premium for my home/auto/umbrella policies. Responses to any inquiries to the company from me are prompt. I am extremely happy with this company and today, after being reminded once again of how great the service and insurance coverage/rates are, I even recommended to someone that they look into using them too!

I would give a ten star review if possible!

Kayla Melhorn has been outstanding

Bethany was very helpful and patient answering all my questions and investigating further if she didn’t know the answer.

Jennifer is awesome.

I needed a renter’s policy for my daughter and King got it done the same day. Excellent customer service!

Kacey Mattox (with King Risk Partners) has been our insurance representative with Progressive for over 5 years. If only she could be recognized for her outstanding customer service!!!! In all my 50+ years of dealing with auto insurance and 34+ years of home owners insurance, I have never encountered an individual like Kacey. Her knowledge is insurmountable and her kindness and prompt response to our needs is immeasurable. She is definitely a role model for her position with King Risk Partners.

Leanna was extremely understanding and helpful. I was unable to open the attachments she had sent to me and she took the time to read and review with me by phone quotes she had obtained from three different insurance companies. That kind of dedication is hard to find these days and I so appreciate her customer service and dedication to caring for her customers by taking the time to personally review each quote with me. Thank you so much LeAnna.

I just wanted to praise Jennifer McKenzie for helping my wife and I out with our insurance requirements and needs. She has acted as an intermediary between us and Auto-Owners. From our homeowner’s policy, to our vehicle coverage, to coverage for my farm and farm equipment, she has been there and taken charge of straightening out some confusion. Jennifer has even gone the extra mile and is working on trying to make our premiums a little more consolidated so that they come due close to the same time. She had been the consummate professional, friendly, kind, and taken our needs to heart as if she were family. Jennifer communicates well and is patient while listening to our questions and then thoroughly explaining our coverages. Our family thinks Jennifer is a gem and a 5-Star employee! Thank You!

Jennifer McKenzie provided me with the best service yet. She deserves to be recognized for her efforts.

Kelly never stops working for us, she never forgets us, we trust Kelly. Now days it’s hard to find the personal care and service Kelly gives us. Thanks for helping us and saving us money too!!!!

Kayla helped me find the best rates and coverage for my vehicles as well as for my home. She is always courteous and if I have to leave her a message, she gets back to me in a reasonable amount of time. She has given me exceptional customer service every single time I’ve ever reached out to her with any questions, concerns or just when I needed to shop for coverage more affordable. Thank you Kayla!

Bethany Turner has been handling our insurance issues of late and I have to tell you that I have been impressed. She was on time with her response to my specific concerns and the result overall was a reduction in the cost of our insurance bill.I will be calling Bethany for future insurance needs.

Leanna Fonseca answered my question quickly and emailed me the information I requested.

Charlene was fantastic to work with!! She found us exactly what we needed at a very fair price!! Highly recommend working with this team and Charlene especially.

I have tremendous appreciation and gratitude for the way I’ve been treated by Charlene Green! She has always answered my questions and followed up with any concerns that I may have. I find her personable and professional. Her timely response is always appreciated.

Devonna has been extremely helpful to my son Paul and me concerning questions related to Paul’s homeowners policy. She helped us to better understand many issues related to new or changed policy matters. We appreciate her patience and knowledge.

I want to commend your representative, Ms. Kacey Mattox for her fine service and attention to all details. She kept me informed each step of the process and saved me money. I am astounded that such people as she, still exist. She is one of a very few I think, at least in my experience, she is a rare and valuable part of your business.

Sincerely,
Jim Thomas

I am very impressed by the knowledge, patience and dedication of LeAnna Fonseca. Getting quotes for personal insurance is usually a chore, but she makes it easy.

I’ve been so happy with King Risk Partners. As car insurance rates have been climbing, I called Kacey Mattox at King and she did an excellent job giving me quotes of other insurance companies and making sure I got the best value with the same coverage. It saved me 25% or more per month, which made a big difference. Then recently we had an issue with the DMV after purchasing a new vehicle and Kacey went above and beyond to provide us with all the information and documents we needed to get things fixed. I can’t say enough good things about having Kacey on our side!

Bethany was awesome. Thank you!

Kelly Zoltewicz was incredibly helpful and personable. Whether she was trying to find me a policy or finalizing the transaction, Kelly was unfailingly friendly and professional.I am grateful for the peace of mind in knowing that my property is insured by a reputable company and look forward to doing more business with Kelly in the future.

When I seek any partner for our banking, insurance, attorneys, I look for honest, professional, and down to earth companies. I can not tell you how very pleased we are with Shelly. She showed all the above especially the honesty. I will continue to seek her for our insurance needs. What a great choice of Shelly for King Risk Partners.

Debbie went out of her way to assist us with obtaining homeowners coverage. She answered our emails promptly, provided explanations and even emailed pictures to guide us through the renewal process.

Leanna has been an excellent agent for me for several years. I can always expect a quick response and answer to all my questions no matter how busy she is!

This morning I called King Risk Partners. Jennifer McKenzie answered the phone. I told her my issues, which were many. I am so pleased to say all my problems have been solved. She was great and so friendly. King Risk Partners should be so proud to have Jennifer on their team.

I can’t say enough about Alicia who works at King. On a scale of 1-10, I give her a 25. Wonderful company, wonderful people. I highly recommend them.

I am shocked and so very pleased with the quote I received. Shelly renewed my faith in insurance agents. Her honesty and integrity is outstanding. She went down every aspect of the policy with me and boy am I surprised at the difference in cost.In this day we need to be very careful with our money. Shelly is professional and very knowledgeable. Thank you Shelly for your help I have great confidence in you and the policies you set us up with. Perhaps I can send others your way.

Kayla is an excellent agent. I have used her for years for both my business and my personal insurance and I recommend her often to everyone I know. She is a gem and she is the reason that I moved to insurance when she moved there.

I want to thank Emily and Donna for all their assistance and support. Donna went above and beyond in helping me with my special situation. This is how a client/business relationship is supposed to work!

Shelley was instrumental in assisting me in finding a new policy that would work for my budget. We added a new vehicle and the old policy was at an all time high at that point. She helped save me hundreds of dollars with her diligence. Thanks Shelley! You are amazing and I appreciate all of your hard work on my behalf.

Great customer relations and speedy results.
Thanks Jennifer for all your help.
Definitely a five star rating.

Mark was so helpful with helping us when our homeowners insurance rate went crazy! He took the time to listen to our needs and found us new coverage, less expensive and more coverage! Mark as always been a great asset to DMI/King Risk Partners! Always friendly and never did he make me feel I was bothering him, very professional!

I had Kathy Jenkins handling my account and she was very diligent and informative about tracking down the company that was doing my insurance policy. Apparently, the company had a large number of policies to do, but she kept checking for me and following up to make sure that it eventually got done. I’m very happy with what she did for me.

Liane Townsend has been a gift from God as she navigates me through our new policy after our other insurer made adjustments as to who they would carry. This forced us to have a new policy with a different carrier, causing us quite a lot of distress. Liane stepped right up to the plate and worked line item by line item with us, ensuring we understood each facet of the new policy. She has also offered to engage with the new insurance company on all of our questions, and give us call backs . I have never worked with this dedicated of an individual in my entire life, and feel confident that she has a great future ahead of her. One in a million!

Jennifer McKensie was excellent to work with and so responsive. Saved me a lot of money too!!! Highly recommend her.

Phenomenal customer service – we would highly recommend their services! Jennifer McKenzie is responsive, thorough, and attentive! 10 out of 10!

Armani Jouzdani helped us clear up a problem when we traded in our 2023 kia sportage for a 2024 sedona. when we called to have it insured the vin number was not in system. Later my wife got a letter from the state that the insurance was denied and were going to pull her license to drive. Armani got travelers on the phone and in a three way call was able to correct the situation. she e-mailed me the forms and was able to take them to the license bureau and resolve the situation. Armani was great and said call if any problem. she was very competent and thanks to her thing are fine now.

Kelly Zoltewicz was excellent, persistently trying her best and not being afraid to implement as many strategies as she could to lower our insurance costs. Florida is a tough insurance market for consumers–but my wife and I really appreciated having Kelly on our side.

Thanks for the help and great service.

Shelly took excellent care of my needs and questions in securing my home insurance. Definitely a knowledgeable professional.

Excellent response to my needs and in a timely manner. Would recommend Jen for any customer!

Melinda R. has been great to work with. She is quick to respond and always a pleasure on the phone. Thank you for all you do!!

I love having Kayla as my insurance agent. She is always very helpful and attentive to my needs and worries. She has a very quick response time and is always such a joy to speak to. Her demeanor makes my day better. We need more Kayla’s out there!

Armonie was very helpful and friendly. She was very efficient and answered all my questions.

Today, my wife Cathy and I were purchasing our lease vehicle at Toyota of Orlando, we needed some insurance help and was extremely satisfied with the help we received from Ms Barbara Poliquin. She addressed our needs and concerns very professionally. She is a true professional and provided us with the documentation that was required to make our purchase go forth in a smooth manner. We can’t thank her enough, she is a total asset to King- Insurance Company. We continue to look forward of doing business with King Risk Partners.

Martha Reed was great thanks for working to fast

Working with Account Manager Jasmine Smith of King Risk Partners was very easy. She was very professional and took care of my requests quickly.

Martha Reed was extremely helpful to me today. Very professional and friendly. I hope to speak with her if I have any other issues. She is a very valuable team member and great representative of your company !

I typically don’t leave reviews, but in this case I feel compelled. Not only did Jennifer McKenzie get all the coverage on my property updated with little to no effort on my part, she lowered my premium a couple thousand dollars! Best insurance agent ever!

Martha solved my problem this morning! She should be a very valued team member!

I called Friday and spoke with Bethany Turner. Bethany was professional, friendly and very helpful. I explained what I needed. She provided excellent customer service and quickly followed through with my request and even emailed back to let me know that everything was completed as needed. So nice to feel like a valued customer! Bethany is a class act!

Sincerely,
Kathleen Severance

Jasmine went above & beyond any other insurance agent I’ve ever dealt with! Her professionalism and persistence in finding me a great auto insurance company got me a great rate! I appreciate the effort & time! Great customer service!

Jennifer McKenzie is the best.

I just want to say big thanks to Theresa for being such a great helper on finding me and my family a great deal on the car insurance. She is such a pleasure to work with and is very understanding. I would definitely recommend new customers to work with Theresa because she deserves 10⭐ ⭐⭐⭐⭐⭐⭐⭐⭐⭐

Jennifer did a great job helping me process the details of my policy and we were able to find some cost savings once i updated my information accurately in the system. Unbeknownst to me we had some misassigned items and we were able to fix that over the phone quickly and easily.

I wanted to take a moment and thank Shelley Smith for her stellar customer service! I needed a new policy quickly. I spoke to her and within the hour, she had a new policy at a better rate and my insurance cards sent via email. She was very friendly and demonstrated exemplary customer service.

Jennifer suggested that I get a roof inspection done and walla! Saved me on my homeowners insurance!

Meeting and working with Kacey Mattock was a “happy accident”. I found her last year when I suddenly had to replace a home policy. She has been nothing but helpful and I totally appreciate her and King Risk Partners.

I’ve had a positive experience working with Liane Townsend. She has been proactive in several cases where both the insurance company and the mortgage company needed to get in sync. Also, she has taken the initiative to find alternative insurance policies with more favorable prices for my property. I would recommend her for property insurance matters.

Jennifer is so helpful and professional. I am so thankful for her and really enjoy working with her for our insurance needs.

Armani,

Thanks for always being so prompt to answer questions and assist us with policy changes ,
We really appreciate you 🤗🤗

Excellent service by Jennifer McKenzie!

Jasmine had fantastic service and made my transaction to obtain insurance very pleasant and easy! You rock! Thanks again!

Liane Townsend is the consummate professional, always prompt and thorough. She explains all our options so we can make the best decision for us. Liane is friendly, courteous, and helpful.

Kacie is the best ! Thank you for taking time to Explain everything ! Call them

Jennifer McKenzie was a great help when I had to change my home insurance! Saved me money too!

Jennifer McKenzie has done a great job helping me get through this homeowner insurance quote. She has helped me get answers, helped me with the next steps and is very fast and efficient on getting back to me.

I had the good fortune and distinct pleasure of working with Jennifer McKenzie when converting the insurance coverage on a property that I own from homeowners to rental. She was efficient, and so much more than competent, and as nice a person as you could ever hope to meet. I am well please, and I highly recommend Jennifer McKenzie.

We have 9 companies of which have many properties to insure, and Walter and Delfina have done an outstanding job assisting us with all of our insurance needs. They gone above and beyond to assist us and it is with pleasure that I write this review.

Excellent service. 5 stars. Wish I could give more.

I would like to commend Alicia Bryce for her excellent customer service. I have contacted her many times and she has been very patient with me, changing, coverages, etc. I get very confused sometimes and she has taken the time to explain everything to me. She is an excellent agent and I am happy to be able to work with her.

I have been shopping around for an insurance policy for my golf cart and Jennifer McKenzie was able to make that happen. She is a very professional and personable agent. FIVE STARS ⭐️ rating in my book for exemplary service.

Jennifer McKenzie was super helpful today in getting a new car added for coverage and also in making sure my family and I have the best coverage available for our specific needs.

Highly recommend King!

King Risk Partners is fantastic! They quoted me a price immediately, and it was very reasonable.

Thank you Susan for everything you did for me. You are the best.

New customer and we are very happy with everyone we have had the pleasure of speaking to.

Julie Arthur is an absolute asset to King Risk Partners. She did everything possible to make sure that we stayed covered and fought for us through the entire process. Insurance is complicated and she made it as easy as possible.

I have been dealing with Mrs. Sissy Hughes at King Ins. She has been so sweet and professional. It has been a true pleasure to talk to someone who truly cares about their customers. We need more Sissy Hughes in this world.

Tony Garcia helped me with what I needed to complete my insurance renewal.

I have been dealing with LeAnna for several years now. She is personable, professional, responds quickly to any requests, adjustments, or questions. I can, without hesitation, recommend LeAnna for all of your insurance needs.

Julie Arthur is an amazing person! I was looking for car insurance & she found a quote for me so quickly! She’s a very kind, knowledgeable lady, who actually treated me like a person and not just an insurance quote! I highly recommend do business with King Risk Partners, most especially, with Julie Arthur!

I like the way your personnel treats people.

Teresa Arthur has gone above and beyond to help us with our insurance! She is professional and very knowledgeable. We highly recommend Teresa and King Risk Partners!!

We needed additional documents for our flood insurance. Teresa was extremely helpful, and we had what we needed in less than an hour.

Kathy was such a pleasure to work with. She understood what our needs were and went above and beyond to get a quote that was perfect for our family home. She made a process that can be stressful and overwhelming very easy and understandable.

Excellent advice and service from our rep!

Excellent service and very professional. This insurance company takes the time to answer all your questions!

Judy, thank you so much. thanks for taking the time and acting so fast.

Judy is 5 STAR!!! Great public relations. Fast & thoughtful

Debbie is always professional, thorough and knowledgeable. She takes time to answer my questions and is always engaged in our conversations. She is prompt in getting back with me and always provides the information requested. Thank you Debbie!

King Risk Partners is great! Rosa helped me every step of the way, going above and beyond. My initial request was small, but she is so great, I am moving other policies to King Risk Partners. A+ firm, ask for Rosa!

Rosa Bonilla was great. I needed home insurance and called many different agencies. No one I spoke with was very helpful.
I called Kings insurance and Rosa was my agent that I spoke with.
I did not have all the information that she needed… she assured me that it was ok, that I could send it to her.
She helped me with my insurance needs and was very pleasant. I had no idea what I had to do… she walked me through the process..
It had been a very stressful process until I called Kings insurance and spoke with Rosa.
Now I am going to get an auto insurance quote.
I would recommend contacting Kings Insurance for your insurance needs.
If all the agents are as friendly and helpful as Rosa was…. you will be in good hands.

Debbie Adams is doing a great job and I will call her in September to look at our auto.

I would like to commend your agent, Charlene Green, for her thorough search for a homeowner policy for us in Central Florida..not an easy job! She was helpful personable, knowledgeable and made the experience a pleasure!

After spending a half day trying to get quotes online…and many subsequent useless phone calls a day or two later…from supposed “agents”…who merely were referring me to another three online “insurers”. I gave up on them. I called King Agency. What a joy to work with professionals like Leanna Fonsea who was knowledgeable and efficient. Thanks to her and her colleagues.

Thank you for caring and kind employees. Everyone I have contacted about insurance has been knowledgeable and timely with my needs.

Thank you for all your great work!

The staff at King Risk Partners has been an absolute delight to interact with. They’re able to keep people and policies in proper perspective and balance.

Armani was so helpful, kind, and respectful. She helped me navigate getting the information sent to her that was needed. I appreciated her more than she knows! Thank you Armani!

Thank you for being so patient and understanding with regards to my homeowners insurance. It was a pleasure to work with Armani. I would highly recommend this company for any future insurance needs.

I just completed some online assistance with King Ins and had a very pleasant experience with Sue. It’s nice to do business with a friendly individual.

Sue Hughes is the agent I always seem to reach and I’m so glad because she is Awesome!! So helpful and professional…five stars for Sue Hughes!!

Awesome customer service from King Risk Partners and the team assigned to my commercial policies. Communication is key and as a customer that’s all I ask for. Brenda Nichols- Danielson has been my agent for over a decade and absolutely love working with her.

Great job and amazing 🙂 performance

Cherell Green assisted me on January 12th concerning my Auto and Umbrella Policies, both of which were coming up for renewal. She made sure I understood what was required and I appreciated her kindness. In addition, I made sure that my Home Owner’s policy was up to day and Cherell was also very helpful.

Donna was extremely helpful in assisting me this afternoon in adjusting my policy. Very knowledgeable and professional in every way.

Best insurance office, always there when you need them.

Sue is one of the most pleasant people that I’ve talked with, She goes out of her way to make sure that she helps me with all my insurance needs.

I vote for giving Sue a raise, She is truly an asset to your company.

Thanks,

I wanted to inform you of my happiness and assistance that I received from Adam Spiegel, an agent of yours. (Also Jesenia was very helpful and kind!) He did the impossible which was to lower my homeowners insurance policy $2400 by helping me to get a new 4 point and wind mitigation. This qualified me for a mortgage refi which saved me financially. He worked very hard to assist me, was there to answer any question, is extremely knowledgeable and refused (luckily) to allow me to switch to another agency as I was grandfathered in with this one and he states the other would drop me next year. He even spoke to my sister on the phone and helped her assist me with this situation. Because of his due diligence, my situation is solved and I am forever grateful.In fact, He is also going to help me with my car insurance rates also!

Thank you again for having him on your team!

Top notch Insurance and customer service. 5 star all the way!

Theresa and Donna are awesome too work with for they are smart, quick, attentive and very patient and helpful.

Kathy did a great job finding us a policy with all the problems with hurricane IAN it was not easy but she came thru…THANK YOU KATHY.

Good Job. Thank you

I am looking forward to being one of King Risk Partners’s customers. Alicia Bryce has helped me tremendously. She is very professional. Thank you for everything.

I am contacting you in regards to one of your employees. Liane Townsend. You are fortunate to have such a conscience employee working for you. She did a thorough job getting comparative quotes for Louise and I. We decided to change companies because American Integrity doubled, yes doubled our premium. So, Liane took care of us through every step of the process of changing insurance companies. It was a pleasure to work with her. Any questions or concerns I had were addressed immediately. It was as good as being at the office at her desk. Thanks for having such a diligent and efficient employee.

Great service and right on time. Good people. Spot on. Second to none. I have been in business for over 25 years and used others before I was reared to King Risk Partners and glad I have them on my side.

Can’t thank Barbara enough. She was knowledgeable and solved an issue and very pleasant while doing so. I’ll rate your customer service a 10.

As usual, Kim came through in a very speedy and professional manner.

Amazing service as usual. You feel like you’re part of the family.

I just wanted to let you know how much I appreciate Liane. I had no idea that Avatar was not renewing my homeowner’s policy until she emailed me. Avatar claims that they sent me a notice 6 months back in April but there is no way that I ever received any communication from them to that effect. Anyways, Liane was all over it and emailed me several different quotes. And I threw her a curve ball when I let her know that my girls were getting a trampoline for Christmas. She didn’t flinch and found me a great quote from a company that would cover us with the trampoline. She totally saved me. Thank you so much for the excellent customer service! I will refer all of my friends and family to Liane and King Risk Partners.

Debbie Adams is a God-send! She was very informative and got my coverage up in running so fast it was unbelievable! I recommend everyone to King Risk Partners!!

Excellent! You helped us by searching for the best policy at a good price. Thank you.

This year we worked with Liane. We had so many questions, and she stayed incredibly patient, pleasant and helpful with us. Her messages were always prompt, and even though our issues were small, she still made us feel like a priority to her. King Risk Partners has proved time and again that it has the best customer service!

It has been an easy transition to obtain homeowners insurance from King Risk Partners. Debbie was so helpful it made our transaction painless. Thank you King Risk Partners.

King Risk Partners of Gainesville was exceptional! Debbie Adams was refereed to me and I could not be happier. Most of us do not know much about the insurance industry but Debbie made the experience easy and is very knowledgeable in her conveyance of the process. Within 24 hours she had my properties covered! Her quick email and phone responses were very professional and so appreciated. I will definitely use Debbie and King Risk Partners in the future, as well as referring to my friends and coworkers. Thank You Debbie!

Kim C was great as always.

Liane Townsend did a terrific job locating two house insurance quotes for me. Thx so much.

We appreciate how Barbara worked with us through a difficult problem in which an underwriter’s inspector falsely claimed that he saw a trampoline on our property. With her guidance, we were able to prove that this accusation was false. Thank you for your help Barbara.

This insurance agency has the best, most hardworking, caring people I have ever worked with. Debbie Adams is fabulous, she goes above and beyond in helping you achieve what is necessary to get your property insured at the best rate possible!!!

I’d love to compliment my agent Liane Townsend on her professionalism and customer service skill! I had called with a paperwork problem during off hours and she promptly got back to me as soon as possible. Her tone and positive personality really helped to alleviate the stress about my concern. She was able to quickly and efficiently solve my issue, making me laugh at the same time. She absolutely made a huge difference to my day and I wanted to let your business know how much it was appreciated!

Brenda with King Risk Partners is such a pleasure to work with. I can call her for many different things and she has helped me with everything. Brenda is very knowledgeable and Professional, Thank you so much for all you do.

Christie and King Risk Partners are very courteous and will go the extra mile for you when you need some assistance. They are quick to respond to inquiries and will do their best to get what you need quickly. No complaints at all, and our company has been using them for many many years now.

Your agent Debbie in Bellview was so fast during a stressful time. It was such a great feeling to not be put off till later. Thanks to everyone involved.

We have been using Alicia Bryce for years for our insurance needs. I would like to recognize her commitment to her clients needs and not to mention the fast turnaround. She is very professional and one we trust. King Risk Partners please take note, you need to have more reps like this. Keep up the great work Alicia!

Barbara P did an excellent job and had so much patience helping to renew my plan and I’m grateful for her… THANK YOU Barbara

I have had nothing but great service from Debbie Adams thus far, I have no doubt that the service will continue.

I wanted to say thanks for the prompt attention to my request for Certificate Of Insurance forms being processed . Without a current Marion County Certificate I am not legally allowed to contract work. In the world we live in today I was concerned this would not be handled quickly enough. But it was handled very quickly and I appreciate this very much.

Awesome customer service!! I contacted this company in the hopes to find home owners insurance, a very nice lady by the name of Debbie Adams replied back to my email. My situation was not a normal one and she went above and beyond to help me. From day one she was extremely helpful and very informative. I’m not sure of the last time when I had such great customer service and felt very comfortable discussing any issue I had in order for her to help me with my situation. I give this company 5 stars for there customer service and I highly recommend King Risk Partners. Thank you again!!

I can’t say enough positive things about King Risk Partners. Our Temple has never dealt with such a professional company. Every time I ask for information, I find the staff to be knowledgeable, helpful, and really interested in providing quality customer service. Thank you King Risk Partners. I will be recommending you to my colleagues.

Brenda always goes above and beyond to help us and always provides a positive experience! One of the easiest companies I have had the pleasure to work with.

We, as an organization, keep Brenda busy. We have a lot of events and many times find ourselves needing a certificate with very little notice. Brenda always comes through! It is nice knowing she is there and will always get us what we need, when we need it. Even when we are in a time crunch and I’m sure not making things easy for her, she keeps her attitude friendly and professional. Brenda is a lot of the reason why we have our insurance where we have it. Big thanks to Brenda!!!

We have always used Brenda Nicols-Danielson, you will never know if she has a bad day. Her telecommunications sound enthusiastic over the phone. You can tell she is smiling over the phone, and to me, that speaks volumes!

I have been working with Debbie Adams and just wanted to say how awesome agent she is and how and attentive she is to my insurance needs and requests. She always responds quickly to me and is just an outstanding insurance agent. Her customer service is heads above all of the rest of the insurance companies I have dealt with in the past. She is a very valuable employee and represents her company very well. Thank you Debbie for your wonderful assistance and help with my insurance needs. I really appreciate it!

Barbara has helped me over the last two days securing new insurance for my home and autos. It is truly wonderful to receive the level of service which Barbara gave me during this time. Her professionalism and follow-through were a pleasant departure from the business world today. Barbara is an outstanding associate and it was truly a pleasure to work with her for me. Please congratulate her for me.

Mrs. Harris is wonderful to work with. Fantastic 5 star.

It was a pleasure working with Barbara, she was really helpful walking me through everything for providing me with insurance, I give her a 10 out of 10, she will be my go to for future needs.

I wanted to take a moment to express my sincere gratitude to Barbara for her exceptional customer service today.

Even though our conversation was brief, she provided me with the information I needed, explained it clearly, and offered valuable advice. Her expertise and professionalism were truly impressive.

Barbara is a valuable asset to King Risk Partners, and I’m grateful for her excellent service.

Called to inquire about vehicle rates insurance rates and the rep was very pleasant and respectful. Took her time to give rates and various options and answered all my questions. . Very customer focused and felt like a customer and not just a number. Extremely happy with her research and customer focus.

Great service.